Delivery Information | Shipping & Returns at Miss Shelly Designs

Updated 6th January 2024

 

Delivery

 

CARDS 

Non Personalised - Dispatched on the day if ordered before 12pm

Personalised - Magnet cards and stitched photo cards - Processing time - Up to 5 days

DELIVERY - 1st class delivery - 1-3 from dispatch.

REST OF THE WORLD

Overseas delivery fees vary. Items usually take 2 - 3 weeks.

 

BESPOKE HOOPS & PHOTO GIFTS

Dispatched - within 5 days

DELIVERY - 1st Class - 1-3 days delivery from dispatch

REST OF THE WORLD

Overseas delivery fees vary. Items usually take 7 - 21 days from dispatch date.

 

PET PORTRAITS & PET DECORATIONS

Dispatched - within 5 days

DELIVERY - 1st Class - 1-3 days delivery from dispatch

REST OF THE WORLD

Overseas delivery fees vary. Items usually take 7 - 21 days from dispatch date.

 

DECORATIONS

Dispatched - within 5 days

DELIVERY - 1st Class - 1-3 days delivery from dispatch

REST OF THE WORLD

Overseas delivery fees vary. 

 

KITS

Dispatched within 1 day.

DELIVERY - 1st Class - 1-3 days delivery from dispatch

REST OF THE WORLD

Overseas delivery fees vary.

 

MORE INFORMATION

Sometimes things do go wrong with delivery which are out of my control... if you have not received your item within five working days (UK) of me posting it then please get in touch. For international deliveries please allow 15 working days. In the rare case of non-delivery please contact me within 30 days of ordering so that I can look into this for you.

Any customs charges incurred are the sole responsibility of the customer, and the onus is on the customer to check any relevant customs charges, tax or duty, which may be payable in their own country before placing an order. By placing an order you are agreeing to this policy.